Social service work is incredibly fulfilling, but managing large caseloads and coordinating resources can sometimes feel overwhelming.
When supporting multiple clients, you need a simple way to manage their records, track services and ensure they receive the best care possible.
Say goodbye to outdated paper systems or rigid online tools. With My Junna, you can manage all your client details, access comprehensive community resources and easily collaborate with your team.
Welcome to a new way of working – where all your client and resource data is right at your fingertips, so you can focus on delivering high-quality, meaningful care.
Organize your clients and community contacts with customizable facesheets, assessments, communication history and more, all in one central platform.
Access a comprehensive database of national and local resources, save your favorites and share them in a professionally branded document to support your clients.
Data is critical for securing funding for your organization. My Junna offers out-of-the-box analytics and reporting tools, along with customizable options tailored to your organization’s specific needs.
Get legally binding signatures, HIPAA releases and other documents with secure e-signatures, all from My Junna.
Create personalized service plans for each client, customized to meet their unique needs. Easily track how your recommendations are implemented and track the outcomes.
Track tasks, appointments and reminders with email and text alerts to help your team stay organized. Granular permissions ensure each team member has access to what they need (and nothing they don’t).
Granular permissions ensure each team member has access to what they need (and nothing they don’t).
As a cloud-based platform, My Junna allows you to access all your client data, resources and tools from any device – computer, phone or tablet – so you can work from anywhere with an internet connection.
Manage billing, create invoices, track payments and even set up retainers directly through My Junna. Includes a built-in QuickBooks integration for hassle-free accounting.
Manage billing, create invoices, track payments and even set up retainers directly through My Junna. Includes a built-in QuickBooks integration for hassle-free accounting.
My Junna is the most user-friendly and efficient software for social service agencies. My Junna makes it simple for your team to provide the best care possible without needing hours of additional training.
My Junna is built for flexibility.
Easily scale the platform as your team grows or priorities change, with customizable permissions ensuring everyone has access to the tools they need to support your clients
My Junna is fully HIPAA-compliant, with daily backups and encrypted security measures in place. All of your client information is fully protected, keeping you compliant and providing peace of mind.
My Junna was built around the concept that connecting clients with the best resources creates the best outcomes.
Our platform provides a comprehensive resource database, where you can easily build, manage and share community resources.
This is invaluable for social service agencies that need to link clients to critical services like healthcare, housing, food assistance and more.
Instead of relying on outdated or fragmented lists, your entire team will have access to up-to-date, comprehensive resource information, ensuring more coordinated and effective support for clients.
Your agency spends so much time looking after clients, it’s only right that we look after you too. My Junna offers unlimited training to ensure your team is confident and proficient in using the system, from day one.
If you need further assistance, we’re just a text, call or email away – available Monday through Friday, 9 am to 5 pm EST. Our support team aims to respond to all queries the same day (or by the next business day for out-of-hours requests).
In addition to direct support, My Junna offers a variety of self-service resources, including how-to videos and monthly deep-dive training sessions, so you have all the tools to get the most out of the platform.
A client management system is a software platform designed to help social service agencies manage client information, track services, schedule appointments and collaborate with team members.
It centralizes data, improves communication across departments and ensures that agencies can deliver personalized and effective services while staying compliant with regulations.
When selecting a client management platform for your social service agency, prioritize one with a user-friendly interface that your staff can quickly learn.
Key features to consider include client information management, team collaboration tools, task management, service tracking and in-depth reporting.
Check the platform meets the relevant compliance standards and provides flexibility to adapt to your agency’s specific workflows. The right system will empower your team to provide efficient and effective client support.
Yes, My Junna comes with many features that are customizable. Some examples include: analytics reporting, face-sheet, custom forms etc.
If there are additional features your organization requires, you can consult with our team to discuss custom build out options.
At My Junna, our users drive innovation, and we continually gather feedback to shape new features. Every November, we invite users to share their ideas through a survey, which directly informs our development plans for the year ahead.
This means our new features address the most pressing needs of social service agencies. Stay informed about upcoming features through our newsletters and monthly training sessions, where we highlight all the latest updates.
Not at all. We work closely with you to ensure a seamless transition to My Junna. Many social service agencies have successfully switched from other systems with our streamlined process.
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